Return Policy
We are committed to 100% customer satisfaction and delivering high-quality products to our customers at Gelin Diamond.
If for any reason, you're less than thrilled with your order, we have a no-questions-asked refund policy on any purchase made within the United States. You can return the item up to 30 days after receiving. For a quick and easy return process, simply contact our customer service team, who will provide you with a return label and instructions on how to return the item. Once we receive the returned item, we will process your refund within a reasonable time frame. You can contact our customer service team by e-mail at contact@gelindiamond.com or call us at +1 (833) 933-3854 (Toll Free). We are available for all of your requests between 9.00 a.m - 5.00 p.m (Central Time, CT).
Our Return Address is:
981 Jamison Loop Apt 413 Kissimmee FL, 34744
The cost of return shipping is covered by Gelin Diamond with a prepaid USPS return label.
Once we receive your parcel, it can take up to 2-4 business days for us to process your return request.